ibis Chennai Sipcot

I recently stayed at this hotel and was disappointed with both the room and gym facilities. I booked two rooms, but neither had a refrigerator, and the bathroom towels were very old, probably over a year old. The three pin socket didn�t work, and the toilet tap was also broken. \nThe gym wasn�t much better there were no water glasses, the TV didn�t work, there were no towels, and the treadmill made a loud, uncomfortable noise. Overall, I expected much better service and maintenance. I hope these issues are fixed for future guests.

The ambiance of the hotel is nice, but the room maintenance didn�t meet my expectations. We booked a twin bedroom, and the bedsheets were dirty, and one of the cups was broken. However, the food was really good and worth the money. I just hope they improve the hygiene and maintenance.

I initially faced some unexpected issues with my room when I checked in, which affected my stay. Although the first response wasn't great, the hotel team quickly acted to resolve the situation. They offered me a room change and even helped move my luggage, showing great care and attention. I really appreciate the manager and the team for their efforts to ensure my comfort. They were very cooperative and made sure I had an overall pleasant stay.