Privacy Policy
Last updated: February 2026
1. Introduction
Lentlo ("we", "our", or "us") operates the Lentlo business directory platform. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.
By using Lentlo, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Account Information
When you create an account, we collect your name, email address, and phone number. For Indian users, phone verification is done via OTP (one-time password).
Business Listing Data
If you create or claim a business listing, we collect business name, address, contact details, business hours, images, category information, and other details you provide about your business.
Reviews and Content
When you write reviews, submit photos, or send messages through our platform, we store that content along with associated metadata such as timestamps.
Usage Data
We automatically collect information about how you interact with our platform, including pages visited, search queries, listings viewed, and general usage patterns. This helps us improve the service.
Location Data
With your permission, we may access your device's location to provide "near me" search results. You can disable this in your browser settings at any time.
3. How We Use Your Information
- To provide and maintain our directory service
- To display business listings, reviews, and ratings
- To enable messaging between users and business owners
- To verify business claims and user accounts
- To send important service-related notifications
- To improve our platform based on usage patterns
- To detect and prevent fraud or abuse
4. Cookies and Tracking
We use essential cookies to maintain your login session. We do not use third-party advertising trackers. Analytics data is collected server-side to understand usage patterns without invasive client-side tracking.
5. Third-Party Services
We use the following third-party services:
- Cloudflare Images — for image storage and delivery. Images are stored on Cloudflare's global CDN.
- Google Maps — for displaying business locations on maps. Subject to Google's Privacy Policy.
- MSG91 — for sending OTP verification messages to Indian phone numbers during registration and login.
6. Data Security
We take reasonable measures to protect your personal information. Passwords are hashed using industry-standard algorithms. Sessions are managed via secure JWT tokens stored in HTTP-only cookies.
While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Update or correct your account information
- Delete your account and associated data
- Request deletion of reviews you have posted
- Opt out of non-essential communications
8. Children's Privacy
Lentlo is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: [email protected]
- Phone: +91 81221 16594
- Address: No.76, Paper Mills Road, Perambur, Chennai - 600011, India