Steve Madden Gurgaon

We visited the shop just to browse, but thanks to the shop assistant Ahtab Alam, we ended up buying quite a few things. He was very helpful, professional, and accommodating. Thank you for a great shopping experience

The designs of the shoes are good, but the fit is not right. I recently bought loafers, and the right one is looser than the left, which makes them uncomfortable to wear. So, the 10k I spent feels like a waste. The Steve Madden team tried to fix it with shoe inserts, but it didn�t help. The designs are beautiful, but comfort is more important, and I�m not comfortable with this pair. The shoes I bought earlier were perfect in fit, maybe because they were from the Delhi store. The women�s collection is stylish and gives a celebrity-like feeling, and the staff also looks amazing.

These companies only promise guarantees when you buy, but when it's time for repairs, they don�t have any records and can�t help. I�m still dealing with a complaint that hasn�t been resolved. I first paid Rs 11,000, then contacted the store at Ambience Mall in Gurgaon for repairs. The salesperson told me they wouldn�t repair it and kept asking me to email them. I got a call from the store manager asking for photos and other details, which I provided, but they still couldn�t help. They don�t keep proper records. I recommend buying from a regular store, not from them.