Tanishq Jewellery - Chennai - Velachery

I had a great shopping experience at Tanishq, thanks to the excellent service provided by the sales officer, Ms. Sudha. From the moment I entered, she was welcoming, patient, and attentive. She took the time to understand my preferences and guided me through the collection, sharing her knowledge about the jewelry, its craftsmanship, and materials.

Tanishq is usually our favorite, but today we had the worst customer experience at their new Velachery outlet. The customer service was very poor. The person showing us the jewellery wasn�t knowledgeable and had to keep checking with others when we asked questions. We had to wait a long time to be attended to. We were highly disappointed

The customer service at this store was terrible. We went to look at their bangle collection and possibly buy some jewellery, but the saleswoman showed little interest in helping us or showing designs. We won�t be visiting the Tanishq Velachery store again in the future.