The Gateway Hotel Pasumalai, Madurai
About
Phone
04527133000
Website
www.tajhotels.com/Address
No. 40, Tirupparankunram Rd, pasumalai, Madurai, Tamil Nadu, 625004
Price Range
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Recent Reviews
Kavitha M
6 Aug 2024
The place is beautiful, but the service was horrible. We had noise from construction until 7 pm, no hot water, and no soap. We called the reception three times to get the soap, but still didn't get hot water.
Eshwar Makam
5 May 2024
Wow, what a wonderful stay I�m now a fan of Taj hotels after this experience. The hospitality was great, especially from Mr. Pandian and the reception team. It�s a beautiful, peaceful place to stay in Madurai. Thanks to the whole team for taking care of everything, even before we asked.
Robin Gupta
2 Feb 2024
This hotel is a complete disappointment. The service is very slow, and customer satisfaction seems to be the last priority. I had to wait from noon until 3 PM to get a room, and when I did, it had moldy walls. The restaurant was bad, with many empty tables marked as 'reserved'. Even getting a simple bill took forever. The only positive was Mr. Pandiyan from the front office, who was quick to respond and help with issues. I will never stay here again.